From managed IT with pro-active monitoring, to a completely virtual IT department with helpdesk support whenever you need it, you’re in safe hands with Rio’s qualified IT service engineers.
We understand how important technology is in this digital age, and how frustrating it is when things don’t work properly. It can cause serious damage to your business if employees aren’t able to complete daily tasks, finish projects or even access their desktops.
That’s why we’re dedicated to offering IT support that’s tailored to each business. Whether you rely on a large quantity of computers and servers, or you’re looking for IT support to turn to occasionally, we have a support package to suit you.
Cost-Effective IT Support for Every Business
We offer a strategy-focused service, where we take the time to understand your business and goals, so we can make sure you get bespoke support that will protect your business, increase productivity and reduce costs.
We take pride in giving our clients peace of mind when it comes to their IT support. All our staff are trained to a high level, so you can rest assured your systems are in safe hands.
Helpdesk Support Solutions
From local IT support in Colchester, Essex and Wisbech, to managed IT support on a national level, we can pro-actively monitor and maintain your systems, allowing us to find and fix the problem before they impact your business. Our dedicated support team are only ever an email or phone call away.
Meeting a need is the most common reason for a business to choose to buy or build software. These needs can often be met by using specific software solutions. At Rio, our software developers are highly skilled in providing software as unique as the business that needs it.
The Rio development team has established a tried and tested processing for delivering software development projects, which can be tailored to your specific requirements.
We take the time to make sure we understand the business and the people who will be using the software, as well as the scope of the project. Everything is then fully documented, which allows for detailed cost and timescale estimates to be produced.
We pride ourselves on keeping project admin time to a minimum, without compromising communication, quality or delivery.
Change is inevitable, so when the needs of your business change, our systems are designed to be flexible enough to change too, and Rio developers are here to support you every step of the way, long after the last line of code has been written.
From mobile and web apps to system integration, ERP and more, bespoke software allows you to automate and systemise processes to operate more efficiently.