You’re putting a lot of trust in a company to look after your business – to keep it running, secure, and growing. With Rio, we want you to be confident that you’re putting your faith in a safe pair of hands. Check out our credentials for yourself and get to know us, below.

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Highly qualified, experienced experts

We pride ourselves on our strict recruitment policy – we have great engineers and developers. What this means for you is professional advice, quality solutions, and fast remediation by people who know what they’re doing.


  • Colm Coyle

    Managing Director

    After working in the City as Chief Technical Architect for a major bank, Colm wanted a new challenge running his own business, and became Managing Director of Rio in 2006. Colm has over 20 years’ experience in IT engineering.

  • Darren Knowles

    Operations Director

    With over 20 years’ experience in software development, Darren joined Rio in 2007 before becoming a Director in 2015. Darren has designed operating models and software solutions for businesses across a wide range of industries.

  • Mark Burns

    Commercial Director

    Mark has over 25 years experience in strategy and relationship management within finance and technology, and recently was the manager of the UK and Asia-Pacific regions at a top 20 technology brand.


  • David Allen

    Senior Engineer

    David has over 12 years' experience providing on-site and helpdesk technical support for clients, and a BSc (Hons) in Biological Sciences from UEA.

  • Tim Whiteman

    Support Manager

    Tim oversees support tickets and ensures SLAs are upheld. He also oversees preventative or security risks that clients should be made aware of.

  • Conor Murphy

    Helpdesk Engineer

    Conor joined Rio in 2015 and provides first-line response to clients, ensuring a solution is found quickly and efficiently to provide the best customer service possible.


  • John Nolan


    With a 1:1 in Computing from University of Essex, John has skills in numerous programming languages and a BTEC in Multimedia. Before his career in IT, John worked as a Paralegal and as an insurance Claims Adjuster, bringing valuable industry knowledge with him.

  • Ben Owen

    Senior Developer

    Ben has been with Rio for over decade, and as a Senior Developer has worked on projects such as Rio Retail software, which offers stock management and e-commerce functionality to furniture (and similar) companies.

  • Marjan Janeski

    Senior Developer

    Marjan has nine years’ experience in software development, is Microsoft Certified, has a bachelor’s degree in Computing, Informatics and Automation and a Master’s Degree in Embedded Systems.

  • Dragana Stoimenova

    Senior Developer

    Dragana has six years’ experience in software development and a bachelor’s degree in Computer Science, Informatics and Computer Engineering.

Business Support

  • Cinzia Marigold

    Office Manager

    Cinzia has been with Rio since 2010, and is responsible for office administration, daily bookkeeping activities and managing customer account queries.

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