Daniel has been working in the IT support industry since 2012 working his way up from an apprenticeship. Over this time Daniel has developed troubleshooting skills in the areas of hardware, software and networking. Joining Rio in the summer of 2018 Daniel hopes to progress his career in IT by developing his existing troubleshooting skills while learning about emerging technologies that can help benefit Rio’s clientele.
Conor joined Rio in 2015 and works with our clients to deliver their IT projects whilst also providing Helpdesk support.
Tim oversees support tickets and ensures SLAs are upheld. He also oversees preventative or security risks that clients should be made aware of.
David has over 14 years’ experience delivering IT projects and providing technical support for clients. He has a BSc (Hons) in Biological Sciences from UEA. His work interests include AWS deployments and VoIP telephony systems, and he’s always happy to be given a new challenge to tackle. David is Microsoft and AWS certified. Outside of work he has a young family and particularly enjoys photography, drone flying, and cars.