Microsoft 365 Solutions

Efficiency is key to the smooth running of every business. The ability to seamlessly create, collaborate and communicate can make any business more efficient.Microsoft 365 gives your users access to tools that enable people to do their jobs easily, from anywhere. Because everything is cloud-based, all your apps and documents can be accessed on any device, from anywhere you have an internet connection. This flexibility is ideal, as more and more people move towards remote working.

Documents can be collaborated on in real-time, making co-authoring of documents easier and allowing you to see what changes are being made, as they happen, with colleagues’ positions in documents indicated by a small, coloured flag.

Microsoft 365 offers a completely secure environment, with robust security measures in place, including multi-factor authentication, to ensure no unauthorised person can access your account. With files stored in the cloud and regularly backed up, your organisation could also continue to operate in the event of a disaster at the office. You can rest assured that if anything happens to your physical devices, your email, files, and data are securely stored and always accessible.

No matter the situation it can be business as usual with Microsoft 365.

A Complete Email and Calendar Solution

Microsoft 365 comes with Exchange Online, which includes access to emails, calendars, contacts and tasks for any user endpoint. Integration with Outlook means your users will enjoy a familiar email experience, with offline access.

Collaboration and Document Management

Sharepoint Online is a cloud-based service that allows your users to share and collaborate on documents with colleagues, partners and customers. You can access internal sites, documents and other information from anywhere - the office, at home, or from a mobile device.

Unified Communication and Instant Messaging

Microsoft 365 includes Microsoft Teams, which allows users to collaborate effectively, keep everyone informed and host more effective meetings

   

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Get The Most Out Of Microsoft 365 with Rio

From planning and design, to migration and ongoing support, and backup, Rio engineers are here every step of the way. We offer Microsoft as part of three licensing bundles:

• 365 Core - Just the Microsoft 365 license.
• 365 Unlimited - Microsoft 365 license, unlimited support from trained Rio engineers, and backup of all your emails and documents, retained for one year
• 365 Infinite - Microsoft 365 license, unlimited support from trained Rio engineers, and backup of all your emails and data, retained infinitely.

 

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Keep Your Data Safe

When moving your business to the cloud, it's important to understand the Shared Responsibility model. This lays out what you are responsible for, and what Microsoft is responsible for. For all cloud deployment types, you own your data and identities. You are responsible for protecting the security of your data and identities, on-premises resources, and the cloud components you control (which varies by service type). Regardless of the type of deployment, the following responsibilities are always retained by you:

• Data
• Endpoints
• Account
• Access management

We understand that this a lot to think about, so to make things easier, along with your Microsoft 365 license we can take care of backing up all of your emails and files. You have the option of keeping the backups for 1 year, or infinitely.

• If an email gets deleted accidentally, we can easily retrieve it - Microsoft can't help you with this!
• If a Microsoft crashes overnight, and they lose your information, they don't view it as their responsibility to retrieve it

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Unlimited Support for Microsoft 365

Our trained engineers are experienced supporting all areas of Microsoft 365. Unlimited support covers:

• Mailbox changes - creating alias'/updates to contact information
• Updating mail flow rules
• Updating mailbox settings for users leaving - converting to shared mailbox/email forwarding/updating mailbox access
• Automatic reply setup
• Installation of office
• New mailboxes & group setup
• Mailbox setup on workstation/tablet/phone
• License changes
• Support for issues related to Microsoft outages
• Archive setup
• Patching and updating software
• Protection from domain spoofing

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