Meet the Team
You’re putting a lot of trust in a company to look after your business – to keep it running, secure, and growing. With Rio, we want you to be confident that you’re putting your faith in a safe pair of hands. Check out our credentials for yourself and get to know us, below.
Highly qualified, experienced experts
We pride ourselves on our strict recruitment policy – we have great engineers and developers. What this means for you is professional advice, quality solutions, and fast remediation by people who know what they’re doing.
Directors
Colm Coyle
After working in the City as Chief Technical Architect for a major bank, Colm wanted a new challenge running his own business, and became Managing Director of Rio in 2006. Colm has over 20 years’ experience in IT engineering.Darren Knowles
With over 20 years’ experience in software development, Darren joined Rio in 2007 before becoming a Director in 2015. Darren has designed operating models and software solutions for businesses across a wide range of industries.
Engineering
David Allen
David has over 14 years’ experience delivering IT projects and providing technical support for clients. He has a BSc (Hons) in Biological Sciences from UEA. His work interests include AWS deployments and VoIP telephony systems, and he’s always happy to be given a new challenge to tackle. David is Microsoft and AWS certified. Outside of work he has a young family and particularly enjoys photography, drone flying, and cars.Daniel Milner
Daniel has been working in the IT support industry since 2012 working his way up from an apprenticeship. Over this time Daniel has developed troubleshooting skills in the areas of hardware, software and networking. Joining Rio in the summer of 2018 Daniel hopes to progress his career in IT by developing his existing troubleshooting skills while learning about emerging technologies that can help benefit Rio’s clientele.Conor Murphy
Conor joined Rio in 2015 and works with our clients to deliver their IT projects whilst also providing Helpdesk support.Tim Whiteman
Tim oversees support tickets and ensures SLAs are upheld. He also oversees preventative or security risks that clients should be made aware of.
Development
Amanda Everitt-Fontana
Amanda is an experienced business analyst, who has spent time working across a wealth of industries. She brings knowledge from the insurance, and manufacturing industries, along with local government. Alongside business analysis, she also has a wealth of experience in planning and implementing IT systems, and large scale project management. Amanda joined Rio in 2021, to help our clients figure out the best way to solve the problems they didn’t even realise they had!
Marjan Janeski
Marjan has over a decade of experience in software development, is Microsoft Certified, has a bachelor’s degree in Computing, Informatics and Automation.
Business Support & Marketing
Cinzia Marigold
Cinzia has been with Rio since 2010, and is responsible for office administration, daily bookkeeping activities and managing customer account queries.Jade Whelan
Jade started working in the IT industry in 2013, starting as an apprentice, and working up to be a qualified engineer. In 2019, she moved into marketing and content creation, and in 2020 became a Certified Digital Marketing Professional through the Digital Marketing Institute. Jade joined Rio in 2022, to combine her love of IT with a passion for writing.
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