Meet the Team
You’re putting a lot of trust in a company to look after your business – to keep it running, secure, and growing. With Rio, we want you to be confident that you’re putting your faith in a safe pair of hands. Check out our credentials for yourself and get to know us, below.
Highly qualified, experienced experts
We pride ourselves on our strict recruitment policy – we have great engineers and developers. What this means for you is professional advice, quality solutions, and fast remediation by people who know what they’re doing.
Directors
Colm
Colm has worked in the IT world for over 30 years and has a wealth of experience. From his first IT Helpdesk Engineer role, he progressed to being the Chief Technical Architect for a major bank, responsible for design and oversight of their global infrastructure systems. In 2006 he left “The City” and created Rio IT where his passion lies in building and leading a talented team of IT professionals that specialise in delivering real-world solutions for real-world businesses.
Darren
With over 20 years experience in software development, Darren joined Rio in 2007 before becoming a Director in 2015. Darren thrives on solving business problems, improving efficiency and realising opportunities using technology and has designed operating models and software solutions for businesses across a wide range of industries. Outside of Rio, he enjoys reading and gaming and is a novice Twitch streamer.
Engineering
David
David has over 14 years’ experience delivering IT projects and providing technical support for clients. He has a BSc (Hons) in Biological Sciences from UEA. His work interests include AWS deployments and VoIP telephony systems, and he’s always happy to be given a new challenge to tackle. David is Microsoft and AWS certified. Outside of work he has a young family and particularly enjoys photography, drone flying, and cars.Justin
Originally from South Africa, Justin had been working in the IT industry since 2018 after completing anapprenticeship. He has worked as part of helpdesks in businesses from small enterprises to international businesses. He loves to help people and to learn new things at the same time, and is hoping to learn as much as he can at Rio on top of his existing knowledge
Outside of work he loves to go hiking, to the gym and take part in competitive gaming/esports tournamentsJill
Jill has been in the IT industry since it was called ‘Computer Science’ and PC’s were the work of science fiction. Jill has a wealth of experience within IT, most recently as an IT manager, as well as operating helpdesks at corporate levels.
Outside of work she is DIY self-building a house, keeps horses and loves to read.
Geoff
Geoffrey joined Rio in 2023 as an Advisory Engineer. He comes to us with a background in the mining and banking sectors where he held roles as an IT manager and a Specialist consultant in Physical Security Information Management.
Killian
Killian has over 18 years of experience within the field of IT and joined RIO IT in the autumn of 2020. Killian is a system engineer developing alternate solutions depending on the specified requirements. Outside of work Killian enjoys keeping fit, good food and seeing friends and family.
Russell
Russell has been working in the IT support industry since 2015 and joined Rio in the winter of 2020. Russell is a systems engineer and hopes to develop his IT knowledge alongside his existing troubleshooting skills. Outside of work Russell enjoys spending time with his family, walks along the seaside and bowling.
Dan
Daniel has been working in the IT support industry since 2012 working his way up from an apprenticeship. Over this time Daniel has developed troubleshooting skills in the areas of hardware, software and networking. Joining Rio in the summer of 2018 Daniel hopes to progress his career in IT by developing his existing troubleshooting skills while learning about emerging technologies that can help benefit Rio’s clientele.Conor
Conor joined Rio in 2015 as a helpdesk engineer. In his time with us, Conor has worked his way up through the business, earning his formal qualifications along the way. His wealth of IT experience means he is in a perfect position to help you find and address any gaps in your IT strategy. Conor’s main focus is on researching, developing, and adapting our solutions, so our clients can rest assured the services they’re getting are best suited for their needs.
Tim
Tim oversees support tickets and ensures SLAs are upheld. He also oversees preventative or security risks that clients should be made aware of.
Development
Sam
Sam joined Rio as a software developer in 2022. He has a range of experience in areas such as machine automation, finance, field management and mobile development. Outside of work he enjoys developing and playing video games, attending gigs, kayaking and scuba diving.
Harriett
Harriett joined Rio as a business analyst at the end of 2022. She brings experience working on a busy IT helpdesk and extensive experience as a business analyst within a large charity. Her skill set means she’s in a great position to help our clients understand the root cause of their pain points, and find the most efficient solutions. In her spare time Harriett enjoys astronomy, video games and live music.Erin
Erin joined Rio at the beginning of 2023. She is a lean six sigma ‘green belt’ and has 10 years experience in business analysis. Erin has worked as an analyst across many industries including FMCG, Legal, B2B sales, Retail and Finance; using tools and techniques across different disciplines and methodologies. She is a whizz at all things process, thoroughly enjoys running workshops and is looking forward to building knowledge within the software development world. In her spare time, she enjoys road trips, camping, hiking, watersports, painting (badly), fantasy fiction, sci-fi and, learning new things.
Liam
Liam is a self-taught Microsoft certified software developer. Over the last 20 years he has worked on systems from cloud payroll software, to local government portals, to HR software for the Yachting industry. As of today software he has written is used to pay thousands of seafarers in yachts all around the world. Liam is happiest when mentoring a junior developer or when deep in a tricky problem.
Antonio
Antonio has a master’s degree in computer science and has been in the software industry for about 4 years. Originally from Croatia, he moved to the UK in 2020 and focused on web development. Currently, he is a full stack developer, and his strong suits are that he is a jack of all trades and a fast learner, so he can handle many different technologies and tech stacks. He’s an organized and curious person, and outside of work he enjoys photography and traveling.
Matt
Matt joined the Rio team in 2019. He is a self-taught full stack software developer with a degree in mathematics and economics. Matt’s background spans several industries including insurance, finance, education, academic research, and technical systems.
Ben
Ben started in IT as a self-taught coder and database administrator. Now, he works at Rio as a Business Analyst and Project Manager, helping clients get to the root of their requirements, designing a new system and procedures to meet those requirements, managing the dev team to get the system built, and finally, getting the system into the business along with training and onboarding. In his spare time, Ben likes to code and play video games, and read.
Kat
Kat joined the Rio team in 2021. She has previously worked on multiple CRM systems across several industries. Kat’s background is in accounting and business analysis, and combined with an abundance of experience supporting software, she’s in a perfect position to help you develop your software solutions.
Mat L
Mat first started software development as a hobby in 2002, eventually turning professional in 2015, and joining Rio in 2019 as a full-stack developer. He is happiest when diving into software architecture, automating processes, and writing tools for developers. In his spare time, Mat likes to read, watch TV and he is currently renovating a farm in the Portuguese mountains.
Stef
Stef studied computer science for 5 years during high school. At 16, she had her first internship, which then became a permanent position as a web developer for a software company in Italy. Here she was developing custom e-commerce solutions and web applications. Then she moved to London and worked for almost 3 years as a software engineer in a sports betting company, working on their systems and developing new features for customer projects. Stef joined Rio in 2022 and is looking forward to using her skills and knowledge to help Rio clients improve their business efficiency. In her free time Stef enjoys being outdoors, running and hiking with her dog, as well as eating out and curling up with a good book.
Marjan
Marjan has over a decade of experience in software development, is Microsoft Certified, has a bachelor’s degree in Computing, Informatics and Automation.
Business Support & Marketing
Cinzia
Cinzia has been with Rio since 2010, and is responsible for office administration, daily bookkeeping activities and managing customer account queries.Jade
Jade started working in the IT industry in 2013, starting as an apprentice and working up to be a qualified engineer. In 2019, she moved into marketing and content creation, and in 2020 became a Certified Digital Marketing Professional through the Digital Marketing Institute. Jade joined Rio in 2022, to combine her love of IT with a passion for writing. Outside of work Jade teaches ladies dance classes and she enjoys crochet, video games and sport.
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