Meet the Team - Rio IT
Meet The Team

Meet the Team

You’re putting a lot of trust in a company to look after your business – to keep it running, secure, and growing. With Rio, we want you to be confident that you’re putting your faith in a safe pair of hands. Check out our credentials for yourself and get to know us, below.

Meet the Team

Highly qualified, experienced experts

We pride ourselves on our strict recruitment policy – we have great engineers and developers. What this means for you is professional advice, quality solutions, and fast remediation by people who know what they’re doing.


  • Colm Coyle

    After working in the City as Chief Technical Architect for a major bank, Colm wanted a new challenge running his own business, and became Managing Director of Rio in 2006. Colm has over 20 years’ experience in IT engineering.

  • Darren Knowles

    With over 20 years’ experience in software development, Darren joined Rio in 2007 before becoming a Director in 2015. Darren has designed operating models and software solutions for businesses across a wide range of industries.

  • Mark Burns

    Mark has over 25 years experience in strategy and relationship management within finance and technology, and recently was the manager of the UK and Asia-Pacific regions at a top 20 technology brand.


  • David Allen

    David has over 14 years’ experience delivery IT projects and providing technical support for clients. He has a BSc (Hons) in Biological Sciences from UEA. His work interests include AWS deployments and VoIP telephony systems, always happy given a new challenge to tackle. David is Microsoft and AWS certified. Outside of work he has a young family and particularly enjoys photography, drone flying, and cars.

  • Daniel Milner

    Daniel has been working in the IT support industry since 2012 working his way up from an apprenticeship. Over this time Daniel has developed troubleshooting skills in the areas of hardware, software and networking. Joining Rio in the summer of 2018 Daniel hopes to progress his career in IT by developing his existing troubleshooting skills while learning about emerging technologies that can help benefit Rio’s clientele.

  • Conor Murphy

    Conor joined Rio in 2015 and works with our clients to deliver their IT projects whilst also providing Helpdesk support.

  • Tim Whiteman

    Tim oversees support tickets and ensures SLAs are upheld. He also oversees preventative or security risks that clients should be made aware of.


  • John Nolan

    John joined Rio in 2015 after receiving a 1st class honours in Computing from University of Essex. John works with our clients on a variety of bespoke software solutions, including ERP system, e-learning and cross platform mobile applications.

  • Marjan Janeski

    Marjan has over a decade of experience in software development, is Microsoft Certified, has a bachelor’s degree in Computing, Informatics and Automation.

  • Graham Wager

    Graham joined Rio in 2018, bringing with him a wealth of experience in building enterprise-grade cloud-based solutions across the HR and Financial Services sectors.

Business Support

  • Cinzia Marigold

    Cinzia has been with Rio since 2010, and is responsible for office administration, daily bookkeeping activities and managing customer account queries.

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