Meet the Team
You’re putting a lot of trust in a company to look after your business – to keep it running, secure, and growing. With Rio, we want you to be confident that you’re putting your faith in a safe pair of hands. Check out our credentials for yourself and get to know us, below.
Highly qualified, experienced experts
We pride ourselves on our strict recruitment policy – we have great engineers and developers. What this means for you is professional advice, quality solutions, and fast remediation by people who know what they’re doing.
Directors
Colm
Colm has worked in the IT world for over 30 years and has a wealth of experience. From his first IT Helpdesk Engineer role, he progressed to being the Chief Technical Architect for a major bank, responsible for design and oversight of their global infrastructure systems. In 2006 he left “The City” and created Rio IT where his passion lies in building and leading a talented team of IT professionals that specialise in delivering real-world solutions for real-world businesses.
Darren
With over 20 years experience in software development, Darren joined Rio in 2007 before becoming a Director in 2015. Darren thrives on solving business problems, improving efficiency and realising opportunities using technology and has designed operating models and software solutions for businesses across a wide range of industries. Outside of Rio, he enjoys reading and gaming and is a novice Twitch streamer.
Engineering
Silas
Silas joined the IT industry in 2019, as an IT apprentice learning and using his knowledge of IT every day. He enjoys working with IT hardware and is passionate about building and upgrading systems. As the apprentice, he’s in charge of teas and coffees, and outside of work he’s a big fan of the technology behind video games, and Knuckles from Sonic.
Max
Max studied IT for 2 years to become a junior engineer. After 6 years of experience, he now works as a senior engineer in all areas of IT ranging from cabling to server troubleshooting. When he is not surfing the web, he can be found at sea, surfing the waves.
David
David has over 14 years’ experience delivering IT projects and providing technical support for clients. He has a BSc (Hons) in Biological Sciences from UEA. His work interests include AWS deployments and VoIP telephony systems, and he’s always happy to be given a new challenge to tackle. David is Microsoft and AWS certified. Outside of work he has a young family and particularly enjoys photography, drone flying, and cars.John
John has many years of IT and engineering experience, and works installing and troubleshooting hardware and software. His main focus is on improving the IT experience for clients and end-users. He is competent within all aspects of IT support from Windows client workstations right through to the comms room servers and network infrastructure, including cabling. Outside of work he enjoys exploring the country with an interest in ancient sites.
Killian
Killian has over 18 years of experience within the field of IT and joined RIO IT in the autumn of 2020. Killian is a system engineer developing alternate solutions depending on the specified requirements. Outside of work Killian enjoys keeping fit, good food and seeing friends and family.
Russell
Russell has been working in the IT support industry since 2015 and joined Rio in the winter of 2020. Russell is a systems engineer and hopes to develop his IT knowledge alongside his existing troubleshooting skills. Outside of work Russell enjoys spending time with his family, walks along the seaside and bowling.
Dan
Daniel has been working in the IT support industry since 2012 working his way up from an apprenticeship. Over this time Daniel has developed troubleshooting skills in the areas of hardware, software and networking. Joining Rio in the summer of 2018 Daniel hopes to progress his career in IT by developing his existing troubleshooting skills while learning about emerging technologies that can help benefit Rio’s clientele.Conor
Conor joined Rio in 2015 as a helpdesk engineer. In his time with us, Conor has worked his way up through the business, earning his formal qualifications along the way. His wealth of IT experience means he is in a perfect position to help you find and address any gaps in your IT strategy. Conor’s main focus is on researching, developing, and adapting our solutions, so our clients can rest assured the services they’re getting are best suited for their needs.
Tim
Tim oversees support tickets and ensures SLAs are upheld. He also oversees preventative or security risks that clients should be made aware of.
Development
Sam
Sam joined Rio as a software developer in 2022. He has a range of experience in areas such as machine automation, finance, field management and mobile development. Outside of work he enjoys developing and playing video games, attending gigs, kayaking and scuba diving.
Antonio
Antonio has a master’s degree in computer science and has been in the software industry for about 4 years. Originally from Croatia, he moved to the UK in 2020 and focused on web development. Currently, he is a full stack developer, and his strong suits are that he is a jack of all trades and a fast learner, so he can handle many different technologies and tech stacks. He’s an organized and curious person, and outside of work he enjoys photography and traveling.
Matt
Matt joined the Rio team in 2019. He is a self-taught full stack software developer with a degree in mathematics and economics. Matt’s background spans several industries including insurance, finance, education, academic research, and technical systems.
Amanda
Amanda is an experienced business analyst, who has spent time working across a wealth of industries. She brings knowledge from the insurance, and manufacturing industries, along with local government. Alongside business analysis, she also has a wealth of experience in planning and implementing IT systems, and large scale project management. Amanda joined Rio in 2021, to help our clients figure out the best way to solve the problems they didn’t even realise they had!
Ben
Ben started in IT as a self-taught coder and database administrator. Now, he works at Rio as a Business Analyst and Project Manager, helping clients get to the root of their requirements, designing a new system and procedures to meet those requirements, managing the dev team to get the system built, and finally, getting the system into the business along with training and onboarding. In his spare time, Ben likes to code and play video games, and read.
Kat
Kat joined the Rio team in 2021. She has previously worked on multiple CRM systems across several industries. Kat’s background is in accounting and business analysis, and combined with an abundance of experience supporting software, she’s in a perfect position to help you develop your software solutions.
Mat L
Mat first started software development as a hobby in 2002, eventually turning professional in 2015, and joining Rio in 2019 as a full-stack developer. He is happiest when diving into software architecture, automating processes, and writing tools for developers. In his spare time, Mat likes to read, watch TV and he is currently renovating a farm in the Portuguese mountains.
Marjan
Marjan has over a decade of experience in software development, is Microsoft Certified, has a bachelor’s degree in Computing, Informatics and Automation.
Business Support & Marketing
Diana B
Diana joined Rio in 2018, replacing the outgoing accounts manager. She has a strong background in finance, with a wealth of experience using Sage. In 2021, she gained her diploma in Xero accounting. Outside of work, Diana enjoys time with her family, watching her sons play football and spending time on the beach.
Cinzia
Cinzia has been with Rio since 2010, and is responsible for office administration, daily bookkeeping activities and managing customer account queries.Jade
Jade started working in the IT industry in 2013, starting as an apprentice and working up to be a qualified engineer. In 2019, she moved into marketing and content creation, and in 2020 became a Certified Digital Marketing Professional through the Digital Marketing Institute. Jade joined Rio in 2022, to combine her love of IT with a passion for writing. Outside of work, she enjoys crochet, video games and sport.
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